I can't recommend Bath Royale enough! My order took nearly a month to arrive through a comedy of errors by the USPS. Mark and Jill went above and beyond my expectations to ensure that I got what I ordered. Many thanks to them for their efforts!
Hi Johann, thank you so much for your wonderful review! We're glad we were able to finally get a postal carrier to deliver your parts. We appreciate your support and hope to serve you again soon!
Hardware works great. Not sure why it slipped but perhaps porcelain was wet when I initially inserted.
Thank you for your positive feedback! We're glad the hardware worked well for you. If you have any questions or need further assistance, please don't hesitate to reach out at 704-589-1009.
Very helpful customer service!
Thank you for your kind words! We strive to provide excellent and helpful customer service to all of our customers. We're glad to hear that you found our team to be helpful. Have a great day!
Great service fast delivery!
Thank you for your kind words and for taking the time to leave a review! We're so glad to hear that you had a positive experience with our service and that your delivery was fast. We appreciate your support and hope you enjoy your new seat mounting hardware. Have a great day!
Great replacement parts at reasonable price. We needed replacement parts, got the cheaper universal parts online originally since we didn't know that Bath Royale sold replacementparts. Bad decision, the cheaper parts didn't even last two months. Thank goodness that we found out Bath Royale sold replacement parts. Now everything is working like it should!
Diana,
We are so glad you found our parts. Nothing works as well with our seats as our own parts. Thank you for posting a review
