Customer Reviews
1.0
Based on 1 Reviews
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JE
08/09/2020
James E.
United StatesWhy did I need them?
New toilet seat worked beautifully for about a week. Then it slipped!!! Prep was done as instructed but mount slipped anyway! These replacement washers shouldn't have been needed but I am giving it one more chance. Disappointed ...
09/02/2020
Bath Royale
Hi James, We work closely with customers that contact us about a sliding/wiggling seat. In our experience, 95+% of the time, a loose seat is due to missing parts or an installation issue. Either can be easily addressed -- just visit our contact page for help. Trained professionals located in Davidson NC are available by phone 7 days/week to help troubleshoot. Thanks for your feedback.
Customer Reviews
1.0
Based on 1 Reviews
Write a Review
Filter Reviews:
JE
08/09/2020
James E.
United StatesWhy did I need them?
New toilet seat worked beautifully for about a week. Then it slipped!!! Prep was done as instructed but mount slipped anyway! These replacement washers shouldn't have been needed but I am giving it one more chance. Disappointed ...
09/02/2020
Bath Royale
Hi James, We work closely with customers that contact us about a sliding/wiggling seat. In our experience, 95+% of the time, a loose seat is due to missing parts or an installation issue. Either can be easily addressed -- just visit our contact page for help. Trained professionals located in Davidson NC are available by phone 7 days/week to help troubleshoot. Thanks for your feedback.
